5

The owners and workers At M & R are incredibly professional. I brought my Jeep there recently and they were able to take care of everything quickly, fairly, and affordably. I will definitely be coming back for future repairs and upkeep.

5

Mike Jr. and the staff at M&R are always friendly and professional. We have foreign and domestic vehicles and trust them both to M&R. Mike and the staff always go out of their way to provide the best service posible. Best autoshop we have used.

5

Mike Jr. was very professionally and knowledgeable about what was going on with my car. He took the time to explain everything to me. Since moving to Chicago I didn't know where to take my Jaguar for repair, but after searching online finding his business, this was definitely a win and the right choice.

5

arrived in Chicago from a 1000 mile drive form Maine. had some issues with the bmw X3. During all the Covid restrictions they were still able to fix my car quickly and for a god price. I will be making this my local shop now that I live here. Highly recommend

5

Mike Jr and his team do a great job for both our family cars. They go out of their way to take great care of us, every time. Their service, friendliness, honesty and professionalism is stellar. You will not get service like this anywhere else in Chicago. Amazing family run business.

5

I was visiting Chicago for the weekend from Michigan in my 2008 Audi A4. I experienced some strange sounds under the vehicle like something was broken or came loose. The nearest Audi dealership was closed so my local friend sent me M&R’s info from previously living in the Lincoln Park area and it ended up being an extremely satisfying and relieving experience. Not knowing a ton of about cars or luxury vehicles, Mike Jr. carefully diagnosed and fixed the issue giving me a couple options for repair based on time, urgency and price. He also essentially gave me a full ‘physical’ of other things he saw since my car has over 100,000 miles in terms of the next type of maintenance and upkeep. I felt very confident that Mike took great care of my car and trusted his expertise and knowledge, he even showed me pictures of the underbelly. I will definitely return to M&R Imports if I have issues with my vehicle again in the Chicago area. Thanks so much, Mike!

Good day Amanda, we sincerely appreciate you taking the time to share your feedback about our family establishment. We also want to thank you for your patience because sometimes explaining the repair options can be a bit overwhelming especially when one is out of town, We are happy your road trip back home was harmonious. We look forward to seeing your Audi Quattro next time you come to visit Chicago. Best In Health, The M&R Team

- M&R Car Import Service II, Inc.
5

THE OFFICE STAFF AND VERY FRIENDLY ABD PROFESSIONAL. MIKE JR DID A AMAZING JOB EXPLAINING EVERYTHING THAT WAS WRONG WITH CAR . UNFORTUNATELY HE COULDN'T FIX MY CAR BECAUSE IM IN WARRANTY WITH CHEVY BUT I DO LOOK FORWARD TO DOING BUSINESS WITH THEN IN THE FUTURE !!!! THANK YOU :)

Happy Saturday Shounice, we are very grateful for sharing your experience and most of all your time during the explanation of the pending Check Engine Lamp, Engine Oil leak, Failed Battery Load Test and Coolant Leak(s). Keep us posted should you need any further guidance/assistance. We look forward to building a long term relationship with your family's vehicle even after CarMax / Maxcare Service Contract expires. We are always a text/email/phone call away, be safe! Best In Health, The M&R Team

- M&R Car Import Service II, Inc.
5

I took my 2000 Beetle in to have a bulb replaced because they were much more conveniently located than my other mechanic. Was so impressed with the service that I've taken it back for other service and will continue to do so.

Hello Ken, we appreciate you sharing your 5-star feedback about our establishment. Please know that our team appreciates you entrusting us and feel privileged to service your Volkswagen. We look forward to seeing you at your next scheduled factory maintenance service interval. Hope springs enteral! Warm Wishes, The M&R Team

- M&R Car Import Service II, Inc.
5

I went to M&R because my exhaust pipe cracked and my traverse was making a super loud noise! It was my first time there and from the moment I walked in I was greeted, asked what was wrong, they wrote every detail down. They called me every time when they had a new update, my truck was ready when they said it would be ready. I wasn’t given the run around at all. They also found things wrong with my truck that I didn’t even know was wrong with it! But they always called before working on it and asked permission!! I highly recommended them!!! Mike Jr was awesome!!!

Good day Priscilla, we really appreciate you taking the time to share your feedback about our family business. We also want to thank you for your patience because sometimes dealing with any/all vehicle service contracts can be time consuming. Look forward to your next service visit. As well as providing you and your vehicles with more five star experiences. Stay warm! Sincerely, The M&R Team

- M&R Car Import Service II, Inc.
5

Jumped my car for free, amazing service!

Ben we were glad we could lend a helping hand. Keep in mind should your vehicle need any additional attention. Give us a call and we’ll set up some time to test your charging system along with an over all health wellness inspection,all the best. Stay warm! Cheers, The M&R Team

- M&R Car Import Service II, Inc.