Reviews - M&R Car Import Service II, Inc.

Tyler Wallace

10/7/2019

Great service! My car was stuck parked on the side of the road and they facilitated the whole process from tow to repair. Since the car was so close to their shop, they provided a courtesy tow service. The repair costs were very reasonable and I would definitely use their service again.

Tyler, thank you for taking the time to share your thoughts. M&R values hearing our clients' feedback. We would also like to thank you for your business. We were glad to be of assistance. We were glad that everything work out on your Infiniti G37 All Wheel Drive. We appreciate your support. at M&R we work endlessly to provide efficient and budget friendly services to our clients and are happy to hear that you will continue to trust us to serve all your vehicle needs. Enjoy the fact you’ll be avoid getting any more “no front plate parking display “ violation(s) Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.

Andrew Augustyniak

10/1/2019

Mike Jr. and his team were incredibly easy to work with, and accommodated our need to quickly repair a broken window. Great communication throughout the process, and advice on how to best handle an unfortunate situation.

Natalie Rae

10/1/2019

They took me in on super short notice. Fixed my car and didn’t charge me an arm and a leg. Super friendly staff as well.

Christopher Tilton

9/25/2019

Very customer-centric. Wouldn’t think of going anywhere else.

Chris, thank you for taking the time to share your thoughts. Thank you for recognizing our ongoing commitment to customer service and for your continuous support on your Volkswagen Tiguan. It’s always a pleasure to serve you and your Vw even if it comes with critters in the engine bay. May you and your friends have a spectacular trip to Europe. Should your Volkswagen stop running harmoniously you know where to find us, safe travels! Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.

Chen Yang

9/25/2019

The owner here is absolutely helpful and trustworthy!! The owner himself spend 30mins to helped me fixed a small problem on my car right before he’s taking off, and he did that for totally free of charge. What an amazing man! They do all types of repair in the shop. This is the first auto repair shop I visited in Chicago, and this place will always be my top choice!

Chen, thank you for taking the time to share your thoughts. M&R values hearing our clients' feedback. We would also like to thank you for your business. We were glad to be of assistance, we are well aware that sometimes removing metal bolts on license plates can be a challenging situation. Glad that everything work out with your Toyota Camry. We appreciate your support. at M&R we work endlessly to provide efficient and budget friendly services to our clients and are happy to hear that you will continue to trust us to serve all your vehicle needs. Once again welcome to Chicago. Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.

Bill & Lisa Sligh

9/22/2019

Love the responsiveness and service from M&R. It is such a smooth process working with them. Thanks Mike Jr, Eli and team!!

Michael Slingerland

8/15/2019

I finally found a mechanic I trust! Michael showed me before and after pictures and made sure I understood everything they did. He laid out all of my options and answered all of my questions. And my car came back to me cleaner than it was when I dropped it off. I had a leak in the steering system that I couldn't afford to fix this time, and Michael made sure I knew how to check/fill my fluid and keep it in as good of shape as possible until I can afford to bring it back in. I will be back here for anything I ever need for my car. UPDATE I brought my car back for an oil change and a check engine light that I needed fixed so I could pass an emissions test. They went above and beyond again. Bring your car here, you will not be disappointed.

Michael, thank you for taking the time to share your thoughts. M&R values hearing our clients' feedback. We would also like to thank you for your business. Keep in mind should you need anything we are a phone call away, enjoy. Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.

Raymond Lemming

8/12/2019

I lost an onboard fuel module on my truck while in town and called my insurance company for free towing. They recommended M&R and it was the right choice. M&R diagnosed it quickly and correctly then got the fix done a day earlier than originally quoted. Good work team!

Jerry Marichal

8/5/2019

Wonderful family Ive been going there since 1987

Jerry, Thank you for taking the time to share your thoughts. Our family values hearing our clients' feedback. Thank you for your business. Glad that your transmission is back in order. M&R and its staff work endlessly to provide efficient and cost-effective services to our clients. We are happy to hear that you will continue to trust us to serve all your vehicle needs. The 32 years you've known us for has been a pleasure. Blessing to you and the family. Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.

Roger

8/4/2019

Clearly committed to honest, quality work and good customer relations. After dealing with dealer operated shops for many years it was refreshing to finally find (after driving by for years) a auto repair business, specializing in foreign cars, that really know what they are doing.

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