5

I cannot day enough great things about M&R! I don’t think we’ve had that kind of service ever! They knew we were in a pinch with JUST buying a car and having issues the NEXT day and they knew we needed the car to drive our kids to school the next day. Not only did they answer the phone after the shop closed the night before, but they squeezed us in first thing in the morning and offered solid advice about the overall car condition and the most amazing part was they offered to drop the car off when it was done since it was later and we had kids (although my husband was able to come get it), and they washed the car and cleaned it for free better than most car washes! That is the best service we have ever had!

5

Mike Jr. is quite literally the best mechanic I have ever interacted with. I typically get some stress from dealing with auto shops - worrying about getting ripped off, etc - but doing business with Mike Jr. is the exact opposite. I can't say enough positive things about this place - get your car fixed here.

Tyler know that it was our pleasure to serve and assist you and your vehicle. We look forward to your Pre-Purchase Inspection on the replacement vehicle. All the best in your search and keep in mind should you decide to down grade/upgrade into a Bugatti, Maybach or even that Audi R8. We service them too, Cheers! Warmest Regards, The M&R Team

- M&R Car Import Service II, Inc.
4

Highly recommended by a friend. So far the repairs seem good. I appreciated going over photos of the problems together, and the warnings about what may need service next (without pressure.) No reason for not giving a 5th star other than I usually reserve that for companies that I've worked with a long time. I think I'll be going in soon for a new problem, so that will give me more time to leave a longer-term review;)

5

The Moran family have been servicing my vehicles on and off for almost 30 years. This particular visit included body work on my 2015 Lexus 450H. The did a terrific job, as they always do. I recommend them highly.

5

Great service and constant communication

Cathy its always a pleasure assisting you and your Land Rover Range Rover Evoque especially given the fact there was a more cost effective Master Key Fob/Transmitter because you had all the internals pieces. Blessing to you on your up coming surgery. #SoonToBePainFree Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.
5

When you need your car serviced, go to M&R Car Import Services. They are THE BEST. No doubt! My family and I recently moved from Virginia to Illinois and M&R Car Import Services came highly recommended by the owner of the place where we serviced our car in Virginia. We couldn't be happier! Michael Jr. and his team are FRIENDLY. Like other reviewers mentioned, you never feel rushed when you walk in their door. You feel welcomed and listened to. They are also QUICK to respond and to get you in. They are respectful of your time and make sure to service the car efficiently. They took into account my personal circumstances and were kind enough to have my car serviced by Saturday, so that I could come pick my car up without any problem. They are PROFESSIONAL and HONEST. They not only call you or e-mail you (if you prefer) to explain what needs to be done to your car before repairs are performed, but also give you a detailed report (with photos included) of what was done to your car when you come to pick it up. Lastly, they GO ABOVE AND BEYOND. They kindly came to pick my car up when I was scheduled to bring it in because my children got sick and I wasn't able to. So, don't give it a second thought. If you are looking for the best auto shop in Chicago, look no further. M&R Car Import Services is the place to go!

5

Family-owned, family-run business. Exceptional customer service & quality repairs. Where most shops will leave you feeling rushed out of the door or confused about the work being done on your car, M&R really takes the time to explain everything to you and puts your concerns at ease. By far the best auto shop I’ve been to in Chicago. Whenever work is needed on my car in the future, M&R will definitely be my first stop.

5

A wonderful experience for as many years as I have gone there. Almost 10 years. A friendly, knowledge staff. A great bunch of technicians that listen to Mike Jr. as a great diagnostician.A family run business that treats everyone special as they enter the front door.Great service, reasonably priced and the work is completed on time. It's like being with Mr. Rogers. Everyone there knows your name. Try it out. Never a dissapointment. Lynne Barnett

Lynne, thank you for taking the time to share your 5-start experience. We value hearing our clients' feedback. We would also like to thank you for your business. We were glad to be of assistance, with your Volkswagen Beetle Convertible. We appreciate your support over the years. As you've come to know we here at M&R work endlessly to provide efficient and budget-friendly services to our clients and are happy to hear that you will continue to trust us to serve all your vehicle needs. Enjoy the remaining of the summer and stay well Lynne, all the best. Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.
5

Helpful and detailed. Checked over the car and told me about a nail in my tire I wasn’t aware of.

5

M&R will be my go to car service shop from now on! My car was dead and I popped my head in and asked Mike Jr for a quick jump. 10 minutes later my car was up and running. Great service and great people!

Good Day Tommy, thank you for taking the time to share your thoughts. All in a day's work we were happy to be of service to you and your Honda Civic. M&R values hearing our clients' feedback. Wishing you and the family a wonderful Thanksgiving and we look forward to seeing you whenever needed. Welcome to the neighborhood. Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.