Chicago Auto Repair

I would highly recommend M&R Car Import Services to anyone needing repairs to their car. The owners are very knowledgeable and friendly. My vehicle was done when promised. I cannot praise them enough.

This is my first time here, but it will not be my last. The customer service was impeccable. I was recommended to visit M & R from another car establishment who couldn't help me. They did a perfect job, and could not have been any more accommodating.

Overall I was pleased with my service, though their prices are a bit high and their communciation is poor. It took an additional day because they received the incorrect part and I didn't find that out until I called at the end of the day. They promised it would be ready by 3pm the next day and when I called at 1:30pm to confirm I was told it wasn't going to be ready until 5 or 5:30. They did manage to finish on time when I explained that I needed my car by the previously promised time. Had they contacted me earlier to tell me there was going to be a delay, I might have been able to figure something out, but with that short of notice, I couldn't.

I've had nothing but great experiences at M & R! They have always provided reasonable, knowledgeable quotes. They've gone above and beyond in their customer service, even offering to drop my car back off to me since I live close by. Highly recommend for any auto repair needs!

Couldn’t have had a better experience. Everyone I interacted with was incredibly kind and helpful. They were so thorough and did a fantastic job repairing my car. I won’t go anywhere else.

This is the repair shop I trust most in Chicago to repair my 2009 Audi A4. I needed a headlight replacement and they were able to provide quotes on both OEM and aftermarket lights, rather than just suggesting the more expensive option. I took my car in before work and was able to grab it the same day on the way home from work. I will continue to use this repair shop to service my car. Thanks, Matt

Michael Jr and his crew were incredibly amazing! They helped with towing to their location when the first auto center couldn't do the repair. I live out of state and they worked as fast as they could and were very on top of the communication. The work is great and follow up on the work is already scheduled! They are incredibly paitent with their customers and understand the frustrations unexpected issues give their customers and do an amazing job keeping themselves and the customers calm. I will definitely be using them if needed, in the future.

Michael Jr and his crew were incredibly amazing! They helped with towing to their location when the first auto center couldn't do the repair. I live out of state and they worked as fast as they could and were very on top of the communication. The work is great and follow up on the work is already scheduled! They are incredibly paitent with their customers and understand the frustrations unexpected issues give their customers and do an amazing job keeping themselves and the customers calm. I will definitely be using them if needed, in the future.