5

Mike Jr. is not only professional, but explains what has to be done now or in the near future. He is so responsive and a straight shooter. I wouldn't take my BMW anywhere else.

5

I brought in my 2004 Jeep Grand Cherokee for a safety inspection because I am driving across the county in two weeks. The shop was super thorough and went over any concern with me, let me know if the concern was immediate or something that could be taken care of in the future. I was also shown images of each of the concerns so I could visual what problems my Jeep had which was incredibly helpful. I feel confident in my Jeep now and feel prepared for my trip because of the thorough safety inspection that M&R completed.

5

I brought in my 2004 Jeep Grand Cherokee for a safety inspection because I am driving across the county in two weeks. The shop was super thorough and went over any concern with me, let me know if the concern was immediate or something that could be taken care of in the future. I was also shown images of each of the concerns so I could visual what problems my Jeep had which was incredibly helpful. I feel confident in my Jeep now and feel prepared for my trip because of the thorough safety inspection that M&R completed.

Good Day Sean & Tara, thank you for sharing your 5-star experience. The M&R family appreciates our clients' feedback. We would also like to thank you for entrusting us with your SUV. We were happy to have assisted you with the punch list prior to your cross country road trip to Seattle, Washinton. Please remember to send us some pictures of your journey. Wishing you a safe road trip! Blessing to you both in your new chapter. I'm sure we'll see you both over the holidays, all the best! Safe Travels, The M&R Team

- M&R Car Import Service II, Inc.
5

The owners and workers At M & R are incredibly professional. I brought my Jeep there recently and they were able to take care of everything quickly, fairly, and affordably. I will definitely be coming back for future repairs and upkeep.

5

Mike Jr. and the staff at M&R are always friendly and professional. We have foreign and domestic vehicles and trust them both to M&R. Mike and the staff always go out of their way to provide the best service posible. Best autoshop we have used.

5

Mike Jr. was very professionally and knowledgeable about what was going on with my car. He took the time to explain everything to me. Since moving to Chicago I didn't know where to take my Jaguar for repair, but after searching online finding his business, this was definitely a win and the right choice.

5

arrived in Chicago from a 1000 mile drive form Maine. had some issues with the bmw X3. During all the Covid restrictions they were still able to fix my car quickly and for a god price. I will be making this my local shop now that I live here. Highly recommend

5

Mike Jr and his team do a great job for both our family cars. They go out of their way to take great care of us, every time. Their service, friendliness, honesty and professionalism is stellar. You will not get service like this anywhere else in Chicago. Amazing family run business.

5

I was visiting Chicago for the weekend from Michigan in my 2008 Audi A4. I experienced some strange sounds under the vehicle like something was broken or came loose. The nearest Audi dealership was closed so my local friend sent me M&R’s info from previously living in the Lincoln Park area and it ended up being an extremely satisfying and relieving experience. Not knowing a ton of about cars or luxury vehicles, Mike Jr. carefully diagnosed and fixed the issue giving me a couple options for repair based on time, urgency and price. He also essentially gave me a full ‘physical’ of other things he saw since my car has over 100,000 miles in terms of the next type of maintenance and upkeep. I felt very confident that Mike took great care of my car and trusted his expertise and knowledge, he even showed me pictures of the underbelly. I will definitely return to M&R Imports if I have issues with my vehicle again in the Chicago area. Thanks so much, Mike!

Good day Amanda, we sincerely appreciate you taking the time to share your feedback about our family establishment. We also want to thank you for your patience because sometimes explaining the repair options can be a bit overwhelming especially when one is out of town, We are happy your road trip back home was harmonious. We look forward to seeing your Audi Quattro next time you come to visit Chicago. Best In Health, The M&R Team

- M&R Car Import Service II, Inc.
5

THE OFFICE STAFF AND VERY FRIENDLY ABD PROFESSIONAL. MIKE JR DID A AMAZING JOB EXPLAINING EVERYTHING THAT WAS WRONG WITH CAR . UNFORTUNATELY HE COULDN'T FIX MY CAR BECAUSE IM IN WARRANTY WITH CHEVY BUT I DO LOOK FORWARD TO DOING BUSINESS WITH THEN IN THE FUTURE !!!! THANK YOU :)

Happy Saturday Shounice, we are very grateful for sharing your experience and most of all your time during the explanation of the pending Check Engine Lamp, Engine Oil leak, Failed Battery Load Test and Coolant Leak(s). Keep us posted should you need any further guidance/assistance. We look forward to building a long term relationship with your family's vehicle even after CarMax / Maxcare Service Contract expires. We are always a text/email/phone call away, be safe! Best In Health, The M&R Team

- M&R Car Import Service II, Inc.