5

Excellent communication about diagnosis and progress updates. Car runs like new after major work done that wasn’t cheap; but I never felt cheated or that I was getting up charged. The wash and interior cleaning was “free” and better than that received at detail shops.

5

I got my car back on the day it was brought in. Also they looked for the place to put 2 rubber plugs that were in the car when I got it. The package the plugs were in said they had to go someplace and I appreciated the effort they made to try to find out where the plugs went.

5

excellent communication, fast service, highly recommended

5

Have been coming back to M & R since the mid '70s. Mike Sr. and now Mike Jr. are as reliable as the day is long.

5

Great service! My car was stuck parked on the side of the road and they facilitated the whole process from tow to repair. Since the car was so close to their shop, they provided a courtesy tow service. The repair costs were very reasonable and I would definitely use their service again.

Tyler, thank you for taking the time to share your thoughts. M&R values hearing our clients' feedback. We would also like to thank you for your business. We were glad to be of assistance. We were glad that everything work out on your Infiniti G37 All Wheel Drive. We appreciate your support. at M&R we work endlessly to provide efficient and budget friendly services to our clients and are happy to hear that you will continue to trust us to serve all your vehicle needs. Enjoy the fact you’ll be avoid getting any more “no front plate parking display “ violation(s) Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.
5

Mike Jr. and his team were incredibly easy to work with, and accommodated our need to quickly repair a broken window. Great communication throughout the process, and advice on how to best handle an unfortunate situation.

5

They took me in on super short notice. Fixed my car and didn’t charge me an arm and a leg. Super friendly staff as well.

5

Very customer-centric. Wouldn’t think of going anywhere else.

Chris, thank you for taking the time to share your thoughts. Thank you for recognizing our ongoing commitment to customer service and for your continuous support on your Volkswagen Tiguan. It’s always a pleasure to serve you and your Vw even if it comes with critters in the engine bay. May you and your friends have a spectacular trip to Europe. Should your Volkswagen stop running harmoniously you know where to find us, safe travels! Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.
5

The owner here is absolutely helpful and trustworthy!! The owner himself spend 30mins to helped me fixed a small problem on my car right before he’s taking off, and he did that for totally free of charge. What an amazing man! They do all types of repair in the shop. This is the first auto repair shop I visited in Chicago, and this place will always be my top choice!

Chen, thank you for taking the time to share your thoughts. M&R values hearing our clients' feedback. We would also like to thank you for your business. We were glad to be of assistance, we are well aware that sometimes removing metal bolts on license plates can be a challenging situation. Glad that everything work out with your Toyota Camry. We appreciate your support. at M&R we work endlessly to provide efficient and budget friendly services to our clients and are happy to hear that you will continue to trust us to serve all your vehicle needs. Once again welcome to Chicago. Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.
5

Love the responsiveness and service from M&R. It is such a smooth process working with them. Thanks Mike Jr, Eli and team!!