Chicago Auto Repair

The Moran family have been servicing my vehicles on and off for almost 30 years. This particular visit included body work on my 2015 Lexus 450H. The did a terrific job, as they always do. I recommend them highly.

Great service and constant communication

When you need your car serviced, go to M&R Car Import Services. They are THE BEST. No doubt! My family and I recently moved from Virginia to Illinois and M&R Car Import Services came highly recommended by the owner of the place where we serviced our car in Virginia. We couldn't be happier! Michael Jr. and his team are FRIENDLY. Like other reviewers mentioned, you never feel rushed when you walk in their door. You feel welcomed and listened to. They are also QUICK to respond and to get you in. They are respectful of your time and make sure to service the car efficiently. They took into account my personal circumstances and were kind enough to have my car serviced by Saturday, so that I could come pick my car up without any problem. They are PROFESSIONAL and HONEST. They not only call you or e-mail you (if you prefer) to explain what needs to be done to your car before repairs are performed, but also give you a detailed report (with photos included) of what was done to your car when you come to pick it up. Lastly, they GO ABOVE AND BEYOND. They kindly came to pick my car up when I was scheduled to bring it in because my children got sick and I wasn't able to. So, don't give it a second thought. If you are looking for the best auto shop in Chicago, look no further. M&R Car Import Services is the place to go!

Family-owned, family-run business. Exceptional customer service & quality repairs. Where most shops will leave you feeling rushed out of the door or confused about the work being done on your car, M&R really takes the time to explain everything to you and puts your concerns at ease. By far the best auto shop I’ve been to in Chicago. Whenever work is needed on my car in the future, M&R will definitely be my first stop.

A wonderful experience for as many years as I have gone there. Almost 10 years. A friendly, knowledge staff. A great bunch of technicians that listen to Mike Jr. as a great diagnostician.A family run business that treats everyone special as they enter the front door.Great service, reasonably priced and the work is completed on time. It's like being with Mr. Rogers. Everyone there knows your name. Try it out. Never a dissapointment. Lynne Barnett

Helpful and detailed. Checked over the car and told me about a nail in my tire I wasn’t aware of.

M&R will be my go to car service shop from now on! My car was dead and I popped my head in and asked Mike Jr for a quick jump. 10 minutes later my car was up and running. Great service and great people!

This family-owned auto shop is a neighborhood gem. The quality of care and service is unmatched. The customer service, knowledge, dedication and attention to detail truly makes this place one of a kind. I highly recommend taking your car here. You won't be disappointed.

Attentive, thorough, trustworthy, convenient and reasonably priced.

I am at true awe at M&R and their diligent and attentive staff members. As an ex-employee and now customer at M&R, I can say that they truly do go above and beyond to make sure that their customers are always satisfied. During my time at M&R, I was able to see the amount of hard work and dedication that Mike Jr. and his staff put into ensuring that every customers’ needs are met in a timely and professional manner. As an employee, I was able to get a glimpse “behind the scenes” and was able to experience how much effort is put into ensuring that every customer's concerns are addressed in a timely and efficient manner. All ranging from getting parts, insurance claims, phone calls, tows, late-night service calls, working on vehicles until 12 AM at times!! and so much more. Whenever I have an issue with my car or even just a question Mike Jr. is always helpful and willing to take a look/do repairs on my vehicle on the same day if possible and he always talks me through all the issues/repairs. I am more than satisfied with the efficiency that his team and himself work with, as a college student at U of I, I am not in the city for long and am often crunched on time but Mike Jr. and his team always ensure that I am able to have my car in the most time-efficient manner so that I may return back to campus on time for classes, I am glad that they value and consider my time as they do with all their customers. If you are looking to support a small family-owned business or plainly searching for a trustworthy and efficient place to have your vehicle serviced M&R is definitely the place to go!