5

When I moved to Chicago four years ago, I looked up M&R and have not taken my BMW 3-series anywhere else for repairs. The team at M&R is personable, professional and honest.

Arthur, thank you for taking the time to share your thoughts. M&R values hearing our clients' feedback. We would also like to thank you for your business. We hope your BMW is driving like the Ultimate Driving Machine! Keep in mind should you need anything we are a phone call away, enjoy the summer! Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.
5

M & R understands both your (import) car and most importantly, what your needs are as an automobile owner. As a family owned operation they have strong mechanical knowledge as well as a friendly service environment.

5

Very good and honest

5

I have been coming here for about a year now and every time I leave, I’m extremely satisfied. They are not afraid to go into detail about the repair process; I really appreciate the transparency. Everyone works extremely hard, from Mike Jr, to Eli, and all of the staff members I’ve met. I am pleased to support a dedicated, family owned establishment that is customer service oriented. If you’re thinking about having repairs done here, you will not be disappointed with the quality or service!

Selah, thank you for taking the time to share your thoughts. M&R values hearing our clients' feedback. We would also like to thank you for your business. We hope you are vehicle is back to running harmoniously! Keep in mind should you need anything we are a phone call away, enjoy the summer! Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.
5

I take my BMW 3-series to M&R and have been pleased with the quality of service, both on the car and in conversation with me. I feel that I can ask them what repairs are priorities and they will give me an honest answer.

4.5

My friend and I used M & R's services for a pre-purchase inspection of a 2016 BMW 550 Xdrive M-sport. We want to understand everything we could about the vehicle since my friend was buying the car remotely. My friend lives in Mass and the car was for sale in Chicago. I found M & R on the bimrs.org website and on Yelp. I suggested to my friend that we should use them. We were pleased with our results. The car came back primarily clean and what small issue was found. The guys at M & R spent plenty of time explaining the findings. My only feedback is it would have been better if we could have received more pictures of the car to verify what is being advertised by the seller is indeed the car we want to buy. Pictures always tell a great story about the condition (inside and out). Overall we were pleased with M & R and would recommend them. Extremely helpful and gave my friend confidence to make the purchase (as well as negotiate a better price).

5

Always professional and great. It's like a lil family and if you have questions, they are honest with their answers.

5

M&R is the only shop I will take my car to. As a first time owner of a BMW, Mike Jr. is very thorough with educating me on what needs to be done with my vehicle as well as any possible alternatives. He and his team do a fantastic job and definitely go the extra mile to make me feel comfortable. Thank you for the excellent work.

Colin, thank you for taking the time to share your thoughts. M&R values hearing our clients' feedback. We would also like to thank you for your business. We hope you are enjoying your Ultimate Driving Machine as its back to running harmoniously! Keep in mind should you need anything we are a phone call away, enjoy the summer! Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.
5

Very satisfied with the work by Mike and his team.

Eric, thank you for taking the time to share your thoughts. M&R values hearing our clients' feedback. We would also like to thank you for your business. We wish your Miami Marlins all the best of luck this season along with Derek Jeter ownership group. Keep in mind should you need anything we are a phone call away. Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.
5

Attention to detail and analysis of necessary repairs were evident on initial discussion.Excellent repair and provision of a car that looked like new!We are glad to have used your services!