I was visiting Chicago for the weekend from Michigan in my 2008 Audi A4. I experienced some strange sounds under the vehicle like something was broken or came loose. The nearest Audi dealership was closed so my local friend sent me M&R’s info from previously living in the Lincoln Park area and it ended up being an extremely satisfying and relieving experience. Not knowing a ton of about cars or luxury vehicles, Mike Jr. carefully diagnosed and fixed the issue giving me a couple options for repair based on time, urgency and price. He also essentially gave me a full ‘physical’ of other things he saw since my car has over 100,000 miles in terms of the next type of maintenance and upkeep. I felt very confident that Mike took great care of my car and trusted his expertise and knowledge, he even showed me pictures of the underbelly. I will definitely return to M&R Imports if I have issues with my vehicle again in the Chicago area. Thanks so much, Mike!
Good day Amanda, we sincerely appreciate you taking the time to share your feedback about our family establishment. We also want to thank you for your patience because sometimes explaining the repair options can be a bit overwhelming especially when one is out of town, We are happy your road trip back home was harmonious. We look forward to seeing your Audi Quattro next time you come to visit Chicago. Best In Health, The M&R Team
- M&R Car Import Service II, Inc.