5

These guys are the best! Since finding them a couple years back, I haven’t thought about going anywhere else. Service is excellent, work is done promptly and prices are fair. They go above and beyond as only a family run business would.

Audri, thank you for taking the time to share your thoughts. Thank your for recognizing our hard work and for your continuous business with us. It's always a pleasure to serve you and your vehicle, may you and your family have a wonderful independence day. Should your Volkswagen stop running harmoniously you know where to find us! Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.
5

I called them at the recommendation of a friend when I was disappointed with an estimate my dealer gave me. I was literally shocked by the savings which amounted to several hundreds of dollars ... It is a family owned business and they understand the value of treating their customers well.

5

I am truly beyond happy that I found M & R Services. I was looking for a shop that would be close to work and home, and somewhere that a smaller company, preferably family owned. Going into the shop not knowing what to expect in terms of pricing and figuring out the repairs and time frame for my car, they were beyond transparent and informative the entire time. Upon coming to pick up my car, I worked with one of the owners, and he was more than kind. He made the whole experience very personable, was very calm in a stressful situation, and (fingers crossed I wont need to for a loooong time but..) I would definitely bring my car back to them! Thank you!

Good day Michelle, thank you for taking the time to share your thoughts. M&R values hearing our clients' feedback. We would also like to thank you for your business. We hope your new furniture arrives in a timely matter so that you can kick back and show off your new looking vehicle to your dad and of course brag about how shiny it is! We wish you well over the summer break and continued success! Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.
5

I am truly beyond happy that I found M & R Services. I was looking for a shop that would be close to work and home, and somewhere that a smaller company, preferably family owned. Going into the shop not knowing what to expect in terms of pricing and figuring out the repairs and time frame for my car, they were beyond transparent and informative the entire time. Upon coming to pick up my car, I worked with one of the owners, and he was more than kind. He made the whole experience very personable, was very calm in a stressful situation, and (fingers crossed I wont need to for a loooong time but..) I would definitely bring my car back to them! Thank you!

5

When I moved to Chicago four years ago, I looked up M&R and have not taken my BMW 3-series anywhere else for repairs. The team at M&R is personable, professional and honest.

Arthur, thank you for taking the time to share your thoughts. M&R values hearing our clients' feedback. We would also like to thank you for your business. We hope your BMW is driving like the Ultimate Driving Machine! Keep in mind should you need anything we are a phone call away, enjoy the summer! Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.
5

M & R understands both your (import) car and most importantly, what your needs are as an automobile owner. As a family owned operation they have strong mechanical knowledge as well as a friendly service environment.

5

Very good and honest

5

I have been coming here for about a year now and every time I leave, I’m extremely satisfied. They are not afraid to go into detail about the repair process; I really appreciate the transparency. Everyone works extremely hard, from Mike Jr, to Eli, and all of the staff members I’ve met. I am pleased to support a dedicated, family owned establishment that is customer service oriented. If you’re thinking about having repairs done here, you will not be disappointed with the quality or service!

Selah, thank you for taking the time to share your thoughts. M&R values hearing our clients' feedback. We would also like to thank you for your business. We hope you are vehicle is back to running harmoniously! Keep in mind should you need anything we are a phone call away, enjoy the summer! Kind Regards, The M&R Team

- M&R Car Import Service II, Inc.
5

I take my BMW 3-series to M&R and have been pleased with the quality of service, both on the car and in conversation with me. I feel that I can ask them what repairs are priorities and they will give me an honest answer.

4.5

My friend and I used M & R's services for a pre-purchase inspection of a 2016 BMW 550 Xdrive M-sport. We want to understand everything we could about the vehicle since my friend was buying the car remotely. My friend lives in Mass and the car was for sale in Chicago. I found M & R on the bimrs.org website and on Yelp. I suggested to my friend that we should use them. We were pleased with our results. The car came back primarily clean and what small issue was found. The guys at M & R spent plenty of time explaining the findings. My only feedback is it would have been better if we could have received more pictures of the car to verify what is being advertised by the seller is indeed the car we want to buy. Pictures always tell a great story about the condition (inside and out). Overall we were pleased with M & R and would recommend them. Extremely helpful and gave my friend confidence to make the purchase (as well as negotiate a better price).