Chicago Auto Repair

I am truly beyond happy that I found M & R Services. I was looking for a shop that would be close to work and home, and somewhere that a smaller company, preferably family owned. Going into the shop not knowing what to expect in terms of pricing and figuring out the repairs and time frame for my car, they were beyond transparent and informative the entire time. Upon coming to pick up my car, I worked with one of the owners, and he was more than kind. He made the whole experience very personable, was very calm in a stressful situation, and (fingers crossed I wont need to for a loooong time but..) I would definitely bring my car back to them! Thank you!

When I moved to Chicago four years ago, I looked up M&R and have not taken my BMW 3-series anywhere else for repairs. The team at M&R is personable, professional and honest.

M & R understands both your (import) car and most importantly, what your needs are as an automobile owner. As a family owned operation they have strong mechanical knowledge as well as a friendly service environment.

Very good and honest

I have been coming here for about a year now and every time I leave, I’m extremely satisfied. They are not afraid to go into detail about the repair process; I really appreciate the transparency. Everyone works extremely hard, from Mike Jr, to Eli, and all of the staff members I’ve met. I am pleased to support a dedicated, family owned establishment that is customer service oriented. If you’re thinking about having repairs done here, you will not be disappointed with the quality or service!

I take my BMW 3-series to M&R and have been pleased with the quality of service, both on the car and in conversation with me. I feel that I can ask them what repairs are priorities and they will give me an honest answer.

My friend and I used M & R's services for a pre-purchase inspection of a 2016 BMW 550 Xdrive M-sport. We want to understand everything we could about the vehicle since my friend was buying the car remotely. My friend lives in Mass and the car was for sale in Chicago. I found M & R on the bimrs.org website and on Yelp. I suggested to my friend that we should use them. We were pleased with our results. The car came back primarily clean and what small issue was found. The guys at M & R spent plenty of time explaining the findings. My only feedback is it would have been better if we could have received more pictures of the car to verify what is being advertised by the seller is indeed the car we want to buy. Pictures always tell a great story about the condition (inside and out). Overall we were pleased with M & R and would recommend them. Extremely helpful and gave my friend confidence to make the purchase (as well as negotiate a better price).

Always professional and great. It's like a lil family and if you have questions, they are honest with their answers.

M&R is the only shop I will take my car to. As a first time owner of a BMW, Mike Jr. is very thorough with educating me on what needs to be done with my vehicle as well as any possible alternatives. He and his team do a fantastic job and definitely go the extra mile to make me feel comfortable. Thank you for the excellent work.

Very satisfied with the work by Mike and his team.